Other Mira showers and all fittings: 1 year *Bath and Shower Mixer 1 J87 July 2003 onward
2 J95 Dec 2005 onward 3 B91Oct 2002 onward
Within
the guarantee period we will resolve defects, free of
charge, by repairing or replacing parts or modules as
we may choose.
To be free of charge, service work must only be undertaken
by Mira Showers or our approved agents in Northern Ireland
and Republic of Ireland. Service under this guarantee does
not affect the expiry date. The guarantee on any exchanged
parts or product ends when the normal product guarantee
period expires.
Not covered by this guarantee:
Damage or defects arising from incorrect installation,
improper use or lack of maintenance, including build-up
of limescale.
Damage or defects if the product is taken apart, repaired
or modified by any person not authorised by Mira Showers
or our approved agents.
This guarantee is in addition to your statutory and
other legal rights.
Validate and register your free guarantee
To validate and register your free Mira Showers guarantee simply complete and return the registration form provided with our shower or call FREE on 0800 073 1248.
Registration provides access to:
FREE 24 hour breakdown number
FREE callout, parts and labour for the duration of your guarantee
Mira technicians on call with training, parts and experience to resolve problems quickly and efficiently
Please take the time to read
and understand the operating and safety instructions detailed
in this manual.
If when you first use your shower it
doesn’t function correctly, first contact your installer
to check that installation and commissioning are satisfactory
and in accordance with the instructions in this manual.
We are on-hand to offer you or your installer any advice
you may need.
Should this not resolve the difficulty, simply contact
our Customer Services who will give every assistance,
and if necessary arrange for our service technician to visit.
If later the performance of your shower declines, consult
this manual to see whether simple home maintenance is
required. Please call our Customer Services to talk the
difficulty through, request service under guarantee if
applicable, or take advantage of our comprehensive After-Sales
service.
Our Customer Services
Team is comprehensively trained to provide every assistance
you may need: help and advice, spare parts or a service
visit.
Mira service is only a phone call away:
UK Mainland & Northern Ireland:
0870 241 0888
Republic of Ireland: 01 459 1344
Spare Parts
We maintain an extensive range of spares, and aim to provide support throughout the products expected life.
Spares can be purchased from approved stockists or merchants
(locations on request) or direct from Customer Services.
Spares direct will normally be despatched within two
working days. Payment can be made by credit card at
the time of ordering. Should payment by cheque be preferred
a pro-forma invoice will be sent.
Note! In the interests of safety, spares requiring exposure
to mains voltages can only be sent to competent persons.
Should you wish to return a spare part that may have been ordered in error please ring Customer services for authorisation prior to sending. This will ensure your return is processed efficiently.
Parts returned for re-stocking may be subject to a re-stocking charge.
Please note that we are unable to accept any spare parts that have been fitted or used.
Service
Our Service Force is available to provide a quality service at a reasonable cost. You will have the assurance of a Mira trained technician, genuine Mira spares – and a 12 month guarantee on the repair.
Payment should be made directly to the Service Technician, using credit card or a cheque supported by a banker's card.
Mira Showers is committed to helping
professional installers with road
shows, newsletters and special promotions. If you would
like to be kept up to date please complete your details
on the guarantee registration card.
Your Mira shower comes with a comprehensive
guarantee giving you total protection against the cost
of any defect in materials or workmanship for the duration
of the guarantee.
The Mira Showers Breakdown Cover plan offers you
peace of mind long after your guarantee has expired. This
covers the full cost of breakdown, both parts and labour,
on shower and pump units for up to 5 years (including
the guarantee period).
For more information or to take out a cover plan, call FREE on 0800 073 1248.
As part of our quality and training programme calls may
be recorded or monitored.
